HCL Comnet 22nd Feb 2014 Walkin Job

About HCL Comnet:

free cv makerHCL Comnet walkin job on 22nd feb 2014 for the post of Technical Analyst.This is a very good job opportunity for job seekers looking for Noida Walkin Jobs in Feb 2014.Click Here To Know HCL Comnet Company Profile & Job Location 

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Job Description-Key Skills/Post Details:

Provide hardware / software / network problem diagnosis / resolution via telephone/email/chat for customer's end users Route problems to internal 2nd and 3rd level IT support staff. Coordinate and manage relationships with vendors and support staff that provide hardware / software / network problem resolution. Administer and provide User account provisioning. Use the Incident Management System to document and manage problems and work requests and their respective resolutions and circumvention's. . Responds to telephone calls, email, instant messages, and assigned tickets from users; Assign work orders / incidents to appropriate support teams and follow up until closure. . Respond to, and diagnose, problems through discussions with users, including problem recognition, logs, research, isolation, resolution, and follow-up steps; Provide level 1 remote desktop support and perform other activities based on SOPs . Perform user account management activities Escalate complex problem to appropriate support specialists Responsible for activities relating to the evaluation, analysis, and setup of PC-based software products (e.g., word processors, spreadsheets, presentation graphics, database management systems, electronic mail, and communications) . Troubleshoot client software and basic network connectivity problems . Identify, evaluate and prioritize customer problems and complaints . May train users and operators on a limited basis and/or may write training procedures . Participate in on-going training and departmental development . Routine maintenance updates with other IT staff and business units . Provide all required documentation including standards, configurations and diagrams . Provide knowledge transfer of EUC operation.

Salary Offered:

Best In The Industry/Not Disclosed By The Recruiter


Eligibility Criteria:

No % Criteria Mentioned.


Experience/Age Limit:

6 months to 1 Year

Branches Allowed:

Any graduate interested in this job, 

Click Here, To Get HR Name, Email Id & Contact Number & Address of HCL Comnet

Steps To Apply To This Job:

1.) Make & Submit Resume For HCL Comnet Jobs
2.) Apply Here With Resume Made in Step 1:

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